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Dealer Principle

Published: 24th January, 2020

Uganda
Posted 6 years ago
Job Purpose: To manage all aspects of a dealership selling Tata/Daewoo, trucks, buses and spare parts
Department: Development and Sales
Level/ Band: L3
Key Responsibilities:
  • Processes and governance
    • Develop, align and implement a tactical strategy and associated policies and guidelines
    • Develop and implement tactical delivery plans and set operational targets
    • Measure the delivery of operational plans, realign and improve where required
    • Implement corporate governance and compliance policies in area of accountability to  identify and manage risk exposure liability
    • Advise on the process to ensure the execution of marketing plans and initiatives while supporting the marketing strategy and organizational objectives
    • Develop, implement and maintain relevant advertising campaigns and where possible increase market penetration to meet company objectives
    • Determine, create and track performance criteria and establish an evaluation method to measure and improve operational efficiency for the dealership
    • Ensure business retention through the application of various sales techniques such as negotiations, product comparisons and changing perceptions·
  • Finance
    • Compile a budget which aligns to delivery plans, monitor and report on variances
    • Develop, implement and monitor a cycle of medium term cost improvements for area of accountability
    • Drive sales targets and overall profitability
    • Client/customer
      Prepare service delivery excellence plans for internal and external customers and ensure implementation
      Negotiating deals with customers whilst ensuring profitability
      Resolve escalated customer complaints that managers are unable to rectify in order to ensure customer satisfaction
      Develop and manage key stakeholder relationships that enable achievement of operational objectives
    • People
      Prepare people capacity plans in line with delivery, performance objectives and budget; and ensure implementation for direct reports
      Develop plans to positively influence and manage change by providing interventions and support to enable change implementation
      Be a member of and make positive contributions to Professional Bodies and
    • Stakeholder Groups
      Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption and maximize employee productivity
       Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organizational

 

 

Educational Qualifications:
  • ·     Matric
  • ·     National Diplomas and/or Advanced Certificates with NQF Level 05 would be an added advantage
Relevant years of Experience:
  • ·        10 years and more of sales and marketing experience in commercial vehicles

 

Competencies:
  • ·        Business and Operations Management
  • ·        Developing sales
  • ·        Financial Acumen
  • ·        Good Governance, Ethics and Values
  • ·        Good Negotiation Skills
  • ·        Operations Risk Management
  • ·        Planning and Budgeting ability
  • ·        Planning, Management and Measurement
  • ·        Good product and/or service knowledge
  • ·        Trust and Integrity

 

Reports To: Head-: Dealer Development
Reportees:  

5 positions

 

Industry Preference: Automobile Industry
Location: Various Provinces in South Africa

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